About Us

Our Ethos & Culture
The company’s aim is to provide the best in customer service and create a selling environment where by all the staff are focused and highly motivated.
Director Tony Beales commits himself to continually finding new ideas to improve the business, to offer greater customer service and to ensure that the staff including himself are happy and enjoy themselves.

A Brief History
The company Millbank & Co. was started by the late David Millbank in 1979, David lived in the town and very quickly built a solid company providing a very traditional personal selling service to clients and purchasers alike, Millbank & Co acted as selling agents on many “new” home developments in the town including the popular award winning “Springfields” built by Dunnett Builders.
Sadly David passed away in 1994 and later that year ownership of the company was taken up by Tony Beales who runs the firm to this day from the very same offices.

When Tony Beales took over the business in 1994 he straight away rebranded the company to "Millbank Estate Agents" giving it the distinctive diamond logo, together with the new orange and green corporate colours. The idea was to retain the name that David Millbank had worked so hard to build, but at the same time give the company an identity to which people could identify with. At that time the property market was in decline, property prices were falling, repossessions were on the up and there was a general feeling of apathy. The staff set up in those days was just Tony, a part time afternoon secretary and a part time Saturday afternoon receptionist. Advertising was a small black and white advert featuring approx 5 properties and all the boards were put up and taken down by Tony himself.  In 1997 the offices were mostly rebuilt, this was due to flood damage, a programme of refurbishment took place but it was still business as usual while all this work took place.

Today the company employ 3 full time sales staff, 2 part time sales administrators, 2 weekend sales receptionists and an accounts administrator with full page colour newspaper advertising, double page spreads, advertising properties over the internet including Rightmove, Property Finder and over 20 other web sites. The office is wholly computerised including the interactive window allowing homebuyers to find their dream home at their fingertips.

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